IT Support with German and English (relocation to Prague)

What you'll be doing

· You will be a part of a motivated multicultural team supporting German and English speaking clients

· You will be the first point of contact regarding technical requests via phone, mail and other apps

· You will document all service requests and create a knowledge database

· You will monitor progress against customer SLAs to ensure customer service levels are achieved

· You will escalate issues to other departments if necessary

Požadujeme

Our requirements

· Fluent English and German

· At least 1 year of working experience in a similar position

· Knowledge of PC's hardware and software

· Proactive and customer orientated personality

Nabízíme

We offer you various benefits

· Great salary + 10% monthly bonuses

· Professional development and personal growth within the company

· Multicultural working environment

· 5 weeks of holiday, 3 sick days

· Mobile phone and notebook

· Meal vouchers

· Allowance for public transport

· Contribution for pension insurance

· Language courses

· Luxury offices at Pankrac metro station

Plat: Neuveden

Úvazek:

Nástup: ihned

Požadujeme

Minimální dosažené vzdělání:

Místo výkonu práce

Stát:Česká republika

Kontakt na zaměstnavatele

Příjmení:Andrea Škodová, M.A.
E-mail:andrea.skodova@experis.cz
Telefon:+420 604 296 754