Operations Specialist

Operations part of the role (80%)

Application (back-end) administration & support:

  • Monitor the applications instances, pro-actively take actions if issues are foreseen; act for current issues as per SLA
  • Do root-cause analysis on any severe or recurrent issues (which may include live debugging and in-depth troubleshooting to code)
  • Installation and upgrades according to process, including testing

User support:

  • Usage support (i.e. how to use the applications)
  • Troubleshooting user’s problems
  • Handle the incidents according to SLA and process; ensure the tickets are up to date, handover to other support teams/time zones as appropriate.

The development part of the role (20%)

New feature development for the service, as per the service roadmap and product backlog.

  • Architecture/Development/automation of the service (packaging, optimization of the solution, automated deployment, test automation, monitoring & analytics, HA, cluster, …) and integration to a large-scale IT environment.
  • Analyze requirements for new features/changes in the solution, interface with solution provider and/or develop them.
  • Development, Code review, testing and any other activities part of the complete software development lifecycle.
  • Actively participate in the service-related development process activities e.g. Agile ceremonies (Sprint retro/review/planning, daily stand-up, etc)


  • Knowledge of one of the scripting languages, for example, Bash
  • Good knowledge of Linux administration, or to be a very experienced user of Linux
  • Good to have a little experience in using some programming language
  • Communication skills
  • English at least B2 level


  • Opportunity for personal and professional development in cooperation with our best internal and also foreign colleagues, training and certifications
  • Travelling opportunities (Sweden, USA,…), possible long-term dispatch abroad
  • Working with the newest technologies
  • Flexible working hours, Home-Office
  • Other benefits and Cafeteria system (one additional week of holiday, meal vouchers, pension and life insurance, life anniversary rewards)
  • Company events and Teambuilding activities – Golf, Summer & Winter party, Wellness day, Fitness week etc.

Plat: Neuveden


Nástup: ihned


Minimální dosažené vzdělání:

Místo výkonu práce

Stát:Česká republika

Kontakt na zaměstnavatele

Příjmení:Tereza Svobodová